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Senior Business Operations Manager

Location Cork, Ireland Workstyle Hybrid

Who We Are

BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health.

Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities.

Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best – people with the right technical expertise and a relentless drive to solve real problems – and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we’ve produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options.

About Technical Operations

BioMarin’s Technical Operations group is responsible for creating our drugs for use in clinical trials and for scaling production of those drugs for the commercial market. These engineers, technicians, scientists and support staff build and maintain BioMarin’s cutting-edge manufacturing processes and sites, provide quality assurance and quality control to ensure we meet regulatory standards, and procure the needed goods and services to support manufacturing and coordinating the worldwide movement of our drugs to patients.

Senior Business Operations Manager - Shanbally, Ringaskiddy, Cork

Hybrid Role - 4 days per week onsite

Closing date: Wednesday 23rd July 2025

BioMarin is the world leader in delivering therapeutics that provide meaningful advances to patients who live with serious and life-threatening rare genetic diseases. We target diseases that lack effective therapies and affect relatively small numbers of patients, many of whom are children. These conditions are often inherited, difficult to diagnose, progressively debilitating and have few, if any, treatment options. BioMarin will continue to focus on advancing therapies that are the first or best of their kind.
BioMarin’s Technical Operations group (TOPS) is responsible for creating our drugs for use in clinical trials and for scaling production of those drugs for the commercial market. These engineers, technicians, scientists and support staff build and maintain BioMarin’s cutting-edge manufacturing processes and sites, provide quality assurance and quality control to ensure we meet regulatory standards, and procure the needed goods and services to support manufacturing and coordinating the worldwide movement of our drugs to patients. Come join our team and make a meaningful impact on patients’ lives. 

OVERALL PURPOSE OF THE ROLE
Reporting into the Director of Business Operations at Shanbally, the Business Operations Senior Manager will be expected to relentlessly drive the business forward while simultaneously increasing their own technical capability through training and experience as well as the capability of others. They will lead the achievement and sustainment of performance excellence, primarily through the use of lean and six sigma methodologies. 
This role adds value by 1) supporting the business to accelerate the strategic improvement journey and 2) building Operational Excellence capability across the organisation and 3) implementing robust OE infrastructure to sustain the improvement journey.  

RESPONSIBILITIES
Support Leaders across the business to have confidence and control in their performance by: 
•    Ownership for the deployment of the DMS system at Shanbally. Prepare an annual DMS improvement plan in collaboration with the business aligned to the site strategy.  
•    Challenge the status quo in terms of current performance. Partner with Flow Team Leaders to get the balance right to robustly challenging and support the team to drive the performance improvement agenda. 
•    Partner with the leads to implement lean solutions aligned with delivering better control and improved performance across all teams. Key elements for deployment will include visual metrics, performance management, 5S, standard work, LSW and gemba to support the business.
•    Work with the business to optimise the existing governance structure and implement changes to lean, standardise and strengthen the system – evolving with the business changes.  
•    Host the annual Site DMS Maturity Assessment to measure progress and identify our next improvement opportunity / focus area. 
Support Leaders across the business to fix problems by: 
•    Own and manage the BioMarin Root Cause (RCAR) program ensuing that the programme is supporting thorough best in class problem solving.
•    Providing regular training to build a community of RCAR expertise across the business.
•    Identify gaps and implement plans to close capability gaps across the site. 
•    Identify continuous improvements our overall RCAR process and capture business benefit
•    For complex RCAR (or significant business impact), lead the RCAR team using standardised and specialist tools to identify the correct root cause, fit for purpose effective CAPAs and accelerated implementation plan 
Lead Value Realisation initiative for the business to embed value and robust COST management across the SQDEC by: 
•    Co-lead the Value Realisation program year on year to ensure we have steady stream of projects to achieve savings targets. 
•    In collaboration with Finance partner, coach peer across the Flow Team to build their capability on overall management of financial metrics in SQDEC to ensure a balanced scorecard in their Tier structure. 
•    Partner with the business lead to tackle waste opportunities and drive efficiencies using structured DMAIC approach
Support the business to accelerate the site strategic improvement journey by: 
•    Deploy solutions to key business processes on site, aligned with the site strategic improvement plan. Improvement will be delivered in partnership with the business typically through lean, reengineering or Six Sigma. Impact will be measured via improvement in agreed business KPIs. 
•    Coach Lean, Reengineering and/or Six Sigma projects as required by the business.
•    Support the Greenbelt programme owner within the BusOps team. 
•    Participate actively in Flow Teams on their CI journey to agree improvement priorities.
•    Proactively work with GEO and sister sites NVT and GEO to maintain alignment and share best practices.
•    General maintenance of alignment in methodology, procedure and governance within global organisation (TOPs).

Competencies:
•    Cognitive capability – Ability to learn quickly and to be able to share those learnings to wider colleagues in a way that is understandable.
•    Ownership and Accountability – Takes accountability for actions, drives results, and able to learn from mistakes. Delivers on promises, goals, and expectations. Makes quality decisions and resolves problems with minimal delay as appropriate. Asks “what can I do to help?”
•    Collaborative Leadership - Ability to influence with or without authority, facilitate groups with diverse perspectives, bring teams to consensus/alignment.  High tolerance for ambiguity and able to create order from chaos.  Builds credibility through solid relationships and solid track record of results.
•    Communication - Ability to communicate effectively up and down, at all levels of the organization, present complex and/or new ideas with clarity and simplicity.  Ability to draft and deliver clear and concise procedures or business process documents.
•    Planning/Organization - Excellent planning and prioritization skills with the ability to multitask and adapt.  Able to synthesize large amounts of information.  Able to deliver results despite shifting environment.
•    Analytical Problem Solving – Ability to identify problems, define problem statement clearly and accurately and apply structured and disciplined methodology to identify data-driven root causes.  Innovative and effective in solution development, risk mitigation, and execution.
•    Manages expectations.
EDUCATION
•    Science, Engineering or Business background preferred but not essential.
•    Formal Lean, Reengineering and/or Six Sigma training preferred but not essential.

EXPERIENCE
•    Must have a demonstrated track record in driving performance through self and others by inventively harnessing surrounding (albeit often) constrained resources.
•    A demonstrated track record in working with people, understanding customer/client dynamics and driving positive change.
•    Minimum 10 years of experience in industry. 
•    Sound knowledge of cGMPs and equivalent industry regulations.
•    Experience in systems thinking.
•    Knowledge and previous work experience with process mapping, Lean Six Sigma and Business Process Reengineering would be preferable.
•    Knowledge of performance measurement tools and metrics.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.



An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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Cork

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